Terms and Conditions

§ 1 Scope and Provider

(1) These General Terms and Conditions (hereinafter "Terms") apply to all contracts between

Casey Romkes
Casey does IT (CDiT)
Eichenweg 6
15377 Oberbarnim (OT: Klosterdorf)
Germany
Email: casey@cdit-works.de

(hereinafter "Provider") and the client (hereinafter "Client") regarding the Provider's services.

(2) The Provider's services are primarily directed at businesses (B2B). Where a Client is a consumer, mandatory consumer protection provisions apply additionally and take precedence.

(3) Conflicting or deviating terms of the Client are not recognised unless the Provider agrees to them in writing.

(4) The German version of these Terms is authoritative. English and Dutch translations serve informational purposes only and are not legally binding.

§ 2 Services

(1) The Provider delivers IT consulting and digital transformation services, in particular:

• Digital Consultation (Digitale Sprechstunde): A structured consulting session (typically 90–120 minutes) including analysis of the Client's digital infrastructure and processes, plus a personalised action plan.
• Workshops: Intensive working sessions for implementing digital measures.
• Project Support: Ongoing advisory and support by separate agreement.

(2) All services are rendered as service contracts (Dienstvertrag, § 611 BGB). The Provider owes expert performance of the agreed service, not a specific business outcome.

§ 3 Contract Formation

(1) The presentation of services on cdit-works.de constitutes an invitation to make an offer, not a binding offer.

(2) The contract is formed when the Client completes a booking via the website's booking system and the Provider confirms by email.

§ 4 Prices and Payment

(1) Current prices are displayed on the Provider's website.

(2) All prices are net prices. The Provider is a small business per § 19 UStG (German VAT Act) and does not charge VAT.

(3) Payment for the Digital Consultation is due in full before the session. The Provider issues an invoice after booking confirmation. The service is only rendered after payment is received.

(4) Payment is due within 14 days of invoice date, but in any case before the scheduled session.

§ 5 Investment Credit

(1) If, after completing a Digital Consultation, the Client books a Workshop or Project with the Provider, the consultation fee is credited in full toward the price of the follow-up engagement. The Client pays only the difference.

(2) The credit requires that:

• the consultation fee has been paid in full,
• the consultation has taken place,
• the Client books a follow-up within 12 months of the consultation, and
• the follow-up is agreed in writing (including email).

(3) The credit is applied at invoice level: the Provider invoices the follow-up engagement at the total price minus the credited amount.

(4) The investment credit does not constitute a right to a refund if no follow-up engagement materialises or the 12-month window expires. No cash payout or financial credit is issued in such cases.

(5) This credit is not a guarantee within the meaning of § 443 BGB (German Civil Code). It is exclusively a contractually agreed price offset contingent on a follow-up engagement.

§ 6 Delivery of the Action Plan

(1) Following the consultation, the Provider prepares a personalised action plan, typically delivered by email within 2 working days.

(2) The action plan constitutes advisory output and does not constitute legal, tax, or financial advice. The Client bears full responsibility for implementation decisions.

§ 7 Client Obligations

(1) The Client shall provide the Provider with all information, access, and documentation necessary for service delivery in a timely manner.

(2) The Client shall ensure that a person authorised to make decisions is present or reachable at the agreed time.

§ 8 Scheduling, Cancellations, and Rescheduling

(1) The Client may reschedule a booking free of charge up to 48 hours before the scheduled session.

(2) Rescheduling with less than 48 hours' notice or no-shows are treated as if the session took place. No refund is issued. The Provider may offer a replacement at their discretion.

(3) If the Provider must cancel, a replacement session is offered promptly. If no suitable replacement is possible, the full payment is refunded.

§ 9 Right of Withdrawal (Consumers Only)

(1) Consumers have a statutory right of withdrawal for distance contracts under German law (§§ 312g, 355 BGB).

(2) By completing the booking, the consumer expressly consents to the Provider commencing performance before the withdrawal period expires and acknowledges that the right of withdrawal is extinguished upon full performance (§ 356(4) BGB).

(3) Until the session takes place — and while the 14-day withdrawal period has not yet expired — the consumer may withdraw by clear declaration to casey@cdit-works.de. Payment is refunded less reasonable compensation for preparatory work already performed.

(4) The right of withdrawal does not apply to business clients.

§ 10 Liability

(1) The Provider is fully liable for damages arising from injury to life, body, or health, and for damages caused intentionally or through gross negligence.

(2) For slight negligence, the Provider is liable only for breach of a material contractual obligation. Liability is limited to the foreseeable damage typical at the time of contract formation, and in no case exceeds the net fee for the respective engagement.

(3) The Provider is not liable for outcomes resulting from the Client's implementation or non-implementation of advisory recommendations.

§ 11 Intellectual Property

(1) The Provider grants the Client a simple, non-transferable right to use deliverables for the Client's internal purposes.

(2) General methods, frameworks, and knowledge assets remain the Provider's intellectual property.

§ 12 Confidentiality

Both parties undertake not to disclose confidential information received during the engagement and to use it solely for contract performance.

§ 13 Data Protection

Personal data is processed in accordance with the Provider's Privacy Policy and applicable data protection law, in particular the GDPR.

§ 14 Governing Law and Jurisdiction

(1) German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

(2) For consumers habitually resident in another EU Member State: the choice of German law does not deprive the consumer of the mandatory protections of their home country (Art. 6(2) Rome I Regulation).

(3) The place of jurisdiction is the Provider's registered office (Märkisch-Oderland, Brandenburg), to the extent permitted by law.

§ 15 Online Dispute Resolution

The European Commission provides an online dispute resolution platform: https://ec.europa.eu/consumers/odr/. The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 16 Severability

If any provision of these Terms is or becomes invalid, the validity of the remaining provisions shall not be affected.